Most monetization systems are designed to answer one question: how much can be charged? They are less prepared to answer another: what did the exchange cost the relationship?
Trust is not intangible
Trust appears intangible only because most systems do not attempt to observe it. Its erosion eventually becomes visible through negotiation friction, lower adoption, reduced expansion, support escalation and churn.
A transaction may be financially correct and relationally damaging at the same time.
What a better system would notice
A better monetization system would pay attention not only to what the business captured, but also to whether the customer continued to perceive the exchange as fair, useful and credible.
The price of trust is rarely paid at the moment it is consumed. It is paid later—and usually with interest.